Newhotel Software · since 1984

The best hotel management software, now with intelligence

We are experts in integrated systems for hotels, hotel chains and resorts: from the front desk to points of sale, stock and F&B management, events, spa & wellness.

42 years of experience · over 5,000 hotels, from independents to hotel groups, in 65 countries

One single platform

From booking to month-end closing, every Newhotel module reads and writes to the same database. No patched-together integrations, no spreadsheets in between — just the whole hotel working together.

Chosen by hotel chains around the world

Meliá Hotels & Resorts Bahia Principe Planet Hollywood Casa Andina SESC Grupo EE Hoteles Crerar Hotels Hoti Hotéis Excellence Resorts Vistabela Resort
+5,000 Hotels served
42 Years of experience
+65 Countries
24/7 Dedicated support
Ecosystem

Twenty-one modules, one database

They all share the same data. You start with what your hotel needs today and add any of the 21 modules whenever it makes sense.

Build your solution

We suggest the modules for each kind of hotel. You build the solution your way

For each kind of property, we recommend the modules to start with. From there, the solution is yours — add any of the platform’s 21 modules or leave out what your operation doesn’t use.

Not sure what you need? Sofia, Newhotel’s AI, asks a few questions about your operation and suggests the right modules.

Couple relaxing by a resort pool
For the people on the other side of the desk

The software stays invisible. The guest doesn’t.

Who runs on Newhotel

Chains that trust their entire operation to the system

Iberostar Group

“With Newhotel, Iberostar Group manages 8,938 rooms in 21 hotels, many of them large complexes, across 4 countries. What we value most is their understanding and ability to adapt to our needs, and the personal service we receive.”

Nofre SiquerSales Back Office · Iberostar Group
Bahia Principe Group

“For our group, flexibility matters a great deal, as do speed, innovation and day-to-day operations management. With Newhotel solutions we meet those goals and have the peace of mind to manage more than 14,000 rooms.”

Antonio Muñoz CozarIT Manager · Bahia Principe Group
Dann Carlton Hotels

“We have been with Newhotel for more than 10 years, and we have always valued their commitment to being at the global forefront, their excellent support and the reliability of their applications. We feel secure with a solution like this.”

Cesar DuqueSystems Director · Dann Carlton Hotels
Our mission

To make your hotel grow

With 42 years of experience, we deliver complete, integrated, high-performance solutions that transform the hospitality industry.

24-hour support

Help seven days a week, whenever you need it.

Specialist team

People who know hotel operations from the inside.

90% satisfaction

Measured across more than 6,000 active customers.

Full integration

Every module talks to the others, with no rework.

Security Technology Innovation
Portugal Trade Awards 2026 — Best Hotel Management Software Company (PMS)Portugal Trade Awards 2025 — Best Hotel Management Software Company (PMS) Best Hotel Management Software Company (PMS) Portugal Trade Awards 2026 and 2025 · by Publituris

Technology partnerships

Microsoft Gold Partner Oracle Gold Partner Booking.com Premier Connectivity Partner 2023 Expedia Group Preferred Connectivity Partner 2023

Visit us at the leading international trade fairs

2026
Colombia Travel ExpoOct 29–31 · Medellín, Colombia
WTM — World Travel MarketNov 3–5 · London, United Kingdom
DecorhotelNov 4–6 · Porto, Portugal
HFNNov 4–6 · Olinda, Brazil
Festuris GramadoNov 12–15 · Gramado, Brazil
2026
Colombia Travel ExpoOct 29–31 · Medellín, Colombia
WTM — World Travel MarketNov 3–5 · London, United Kingdom
DecorhotelNov 4–6 · Porto, Portugal
HFNNov 4–6 · Olinda, Brazil
Festuris GramadoNov 12–15 · Gramado, Brazil
Frequently asked questions

What you need to know about Newhotel

What is Newhotel?

Newhotel Software has been developing hotel management software since 1984: a cloud PMS and 21 integrated modules — channel manager, booking engine, point of sale, spa, events, business intelligence and more — that share one database. More than 5,000 hotels in 65 countries use Newhotel solutions.

What is a hotel PMS?

A PMS (property management system) is the system that runs a hotel’s reservations, front desk, housekeeping and billing in one place. Newhotel Cloud PMS does this in the cloud, in the browser, and connects to the other Newhotel modules without middleware.

What kind of hotel is Newhotel for?

Independent hotels, hotel groups and chains, resorts and short-term rentals. The solution is built from modules: a hotel starts with what it needs today and adds more when it makes sense.

Is Newhotel cloud-based or installed on site?

Both: in the cloud (Cloud PMS), hosted in Microsoft Azure and Amazon data centres, or installed on the hotel’s own server (on-premises).

What systems does Newhotel integrate with?

More than 150 online sales channels through the channel manager and more than 300 certified partners — payment gateways and terminals, electronic locks, tax and accounting systems — plus a two-way API.

Does Newhotel use artificial intelligence?

Yes. NIA is Newhotel’s native artificial intelligence: it answers questions about the hotel’s data and automates operational tasks inside the platform.

How does support work?

Support is dedicated and available 24 hours a day, 7 days a week, with Newhotel teams in Portugal, elsewhere in Europe and in Latin America.

Let’s talk

Achieve better results with Newhotel solutions

A complete platform for the professional management of your business.

Request a demoDiscover your solution
Lisboa 2030 · Portugal 2030 · Co-financed by the European Union

Supported by Lisboa 2030 and Portugal 2030, and co-financed by the European Union. Project sheet (PDF)

SofiaQuestions? Talk to me