I want to thank everyone for the professionalism with which you faced this challenge. The difficulties were many, but when a prepared team exists and above all a team eager to move things forward, the difficulties decrease. Each one of you played a decisive role and the result is a hotel open and operating in a new destination. So thank you for your support and for “being Iberostar” in this project that represented a challenge in capital letters for both companies.
Iberostar manages 8,938 rooms in 21 hotels with Newhotel, of which several complexes in 4 countries, what we value most about them is their understanding and ability to adapt to our needs, resolving them fast, and the personalized treatment we receive, also we consider Newhotel a reliable and consistent tool.
Since we implemented the PMS, Booking Engine and Channel Manager systems, our sales process has become more dynamic, safer and faster. This allowed us to focus the work of the staff providing direct services to customers witch is the most important to ensure their satisfaction.
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